Privacy Policy

Bengal Pixel ("we", "our", "us") is a digital agency registered under MSME & Silpasathi, based in Khila, Amta, Howrah, West Bengal 711410, India. We are committed to protecting the personal information you share with us.

This Privacy Policy explains what data we collect, why we collect it, and how we use it when you visit bengalpixel.com or engage our services.

We may collect the following categories of personal information:

• Contact details — name, email address, phone number submitted via our contact form or WhatsApp
• Project information — business name, service requirements, files, and other details you share during onboarding
• Usage data — pages visited, time spent, referring URLs (collected via Microsoft Clarity analytics)
• Device & browser data — IP address, browser type, operating system (for analytics and security purposes)

• To respond to your inquiries and deliver requested services
• To send project updates, invoices, and relevant communication
• To improve our website and service quality using anonymised analytics
• To comply with applicable laws and regulations in India

We do not sell or rent your personal data to third parties.

We use Microsoft Clarity to understand how visitors interact with our website. Clarity may set cookies and collect heatmap and session-replay data. This data is anonymised and used solely for UX improvement.

You can opt out of Clarity tracking via the Microsoft Clarity opt-out page.

Our website and operations may involve the following third-party platforms:

• WhatsApp Business (Meta) — for client communication
• Google Workspace — for email and document management
• Microsoft Clarity — for website analytics

Each third party has their own privacy policy governing their data practices.

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Project-related data is typically retained for 3 years after project completion for record-keeping purposes.

As a user, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications at any time

To exercise these rights, email us at bengalpixel@gmail.com.

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no internet transmission is 100% secure and we cannot guarantee absolute security.

For questions about this Privacy Policy, reach us at: